Systems Analyst I

Dublin, OH

Sedgwick Claims Management Services

Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and 'Claim Your Future.'

PRIMARY PURPOSE: To review, analyze and document software requirements and to lead the business analysis phase for projects.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

1. Leads the requirements management efforts for projects; takes ownership of the business analysis role throughout the project.
2. Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.
3. Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements.
4. Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required using standard templates.
5. Meets deadlines and manages work to timelines.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES:

1. Performs other duties as assigned.
2. Supports the total performance management initiative.
3. Travels as required.

QUALIFICATIONS:

Education & Licensing:
BS/BA degree required; major in computer science field preferred. Each year of related work experience beyond the requirement equates to one (1) year of post secondary education.

Experience:
Five (5) years of related experience required. Experience in multi-line claims management processes and system requirements preferred. AS/AA degree may substitute for one (1) yr of required experience; BS/BA degree may substitute for two (2) years of required experience; MS/MA may substitute for three (3) years of required experience.

Skills & Knowledge:

• Knowledge of third party administration and claims management business and technology
• Oral and written communication skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability and willingness to take initiative
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT:

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.