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Richmond,
VA
(Click company name to view employer profile and all available
positions.) |
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Career Field |
Claims
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| Insurance
Discipline |
Property & Casualty
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| Relocation
Assistance |
Not Available
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| Job
Duration |
Full Time |
| Salary
Offered |
Open |
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Because Selective's quality product line, high service standards and financial stability are a result of a positive work environment offering personal and professional growth, it is no wonder that the cornerstone of the company's success is its long-standing commitment to its employees! Our commitment to integrity, professionalism, and excellence has helped to build our business and, if you share the same commitment to these values, it can help to build your future!
It pays to be Selective. Especially when it comes to a challenging career. At Selective Insurance, we specialize in developing careers for people who share our values of commitment, integrity, and extraordinary service. As one of America's leading regional property and casualty insurance companies we provide a broad range of products to an expanding market in the Mid-Atlantic, Southeast and Midwestern U.S. We have maintained our A+ rating from A.M.Best for an unprecedented 48th consecutive year!
Overview:
The purpose of this position is to supervise assigned claims personnel within prescribed units of authority and claims policy, practices and procedures. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.
* This position is an exciting opportunity for an established supervisor with a strong automobile liability background. You will play an integral role in our newly expanded Auto Liability Unit with a focus on handling auto comparative negligence claims within Selective's 22 state footprint.
Responsibilities:
Supervises, coordinates and monitors activities of a claims unit in order to obtain and ensure an accurate, quality product while maintaining high production standards and performance standards.
Schedules, prioritizes, and distributes workflow of unit to ensure work is done in a timely fashion and all deadlines are met.
Audits procedures and controls to ensure compliance with company and statutory requirements.
Provides technical assistance to members of staff and assist them with the disposition of claims with attorneys, insureds, and claimants.
Reviews completed adjustments for corrections and authorizes payments when required.
Establishes and adjusts claims reserves.
Recognizes fraudulent claims activity that would be subject to SIU referral in accordance with company guidelines and subsequent referral to law enforcement or regulatory agencies.
Reviews and implements claims audit recommendations on a continuous basis.
Reviews consumer/agency complaints.
Maintains a direct diary on serious claims and/or litigated claims and an override diary on other selected claims.
Qualifications
Required:
High School Diploma
5-10 years claims experience with a strong auto liability background.
South Carolina or Rhode Island adjuster license required within 3 months of hire.
Preferred'
College degree
3+ years supervisory experience of technical level staff.
Excellent customer service skills.
Excellent communication, organization, negotiation, interpersonal and leadership skills.
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