November 21, 2009   Bookmark Page Tell A Friend     
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Claims Representative - Auto Liability


Richmond, VA

Selective Insurance


(Click company name to view employer profile and all available positions.)

Career Field Claims
Insurance Discipline Property & Casualty
Relocation Assistance Not Available
Job Duration Full Time
Salary Offered Open


Because Selective's quality product line, high service standards and financial stability are a result of a positive work environment offering personal and professional growth, it is no wonder that the cornerstone of the company's success is its long-standing commitment to its employees! Our commitment to integrity, professionalism, and excellence has helped to build our business and, if you share the same commitment to these values, it can help to build your future!

It pays to be Selective. Especially when it comes to a challenging career. At Selective Insurance, we specialize in developing careers for people who share our values of commitment, integrity, and extraordinary service. As one of America's leading regional property and casualty insurance companies we provide a broad range of products to an expanding market in the Mid-Atlantic, Southeast and Midwestern U.S. We have maintained our A+ rating from A.M.Best for an unprecedented 48th consecutive year!

Overview:
To investigate, negotiate and conclude by settlement or denial assigned commercial and/or personal lines automobile liability claims through telephone, personal contact, and/or written correspondence. These duties are performed consistent with company claim's policies and procedures, prescribed authority and standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

*This position is an exciting opportunity for an experienced auto claims representative as you will play an integral role in our newly expanded auto liability unit with a focus on handling auto comparative negligence within Selective's 22 state footprint.

Responsibilities:
Receives assigned claims (which can be complex in nature), verifies coverage and determines course of action.

Processes claims which include the following activities: analyze coverage, establish initial reserves, conduct claim investigation, analyze investigational data, settle non-litigated claims, process expenses and loss payments incurred, explore salvage/subrogation potential, closes claims and secures appropriate releases.

Documents claims files and maintain control of work through documentation or diary system.

Prepare arbitration responses when applicable.

Send releases, checks, drafts, proof of loss or letters of denial and complete reporting forms for file.

Ensures compliance with state negligence laws and company, state and federal regulations.

Attends claims seminars and workshops.

Qualifications
Required:
High School diploma
3-5 years auto claims experience
South Carolina or Rhode Island adjusters license required within 3 months of hire.

Preferred:
College degree
1-3 years auto liability claims experience.
Excellent customer service skills
Excellent communication, organization, negotiation, leadership and interpersonal skills.







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