|
Wyomissing,
PA
(Click company name to view employer profile and all available
positions.) |
|
|
|
|
|
Career Field |
Claims
|
| Insurance
Discipline |
All
|
| Relocation
Assistance |
Not Available
|
| Job
Duration |
Full Time |
| Salary
Offered |
Open |
|
|
|
|
Job Title - Outside Claim Representative Auto Liability
Location - PA Claim Center (Philadelphia area)
TERRITORY:
Philadelphia area (Counties of Bucks, Montgomery)
SUMMARY:
Conduct coverage investigation and analysis, outside liability investigation and analysis, evaluation of bodily injury, property damage claims, negotiation and resolution of auto bodily injury claims (personal and commercial lines) and homeowners¿ liability claims. Make face-to-face, same day contact with claimants and insureds, provide outstanding customer service, and adhere to company Best Practices. Promptly manage claims by completing essential functions and assure files are appropriately documented and concluded.
PRIMARY DUTIES:
Timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consult with Unit Manager on use of Claim Coverage Counsel.
Investigate each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Take necessary statements.
Utilize available resources for additional activities / needs as required (nurse consultants, special investigators, property adjusters and other experts).
Maintain claim files on an effective diary management system to ensure that all claims are handled timely. Document claim file activities in accordance with established procedures. At required time intervals, evaluate liability and damages exposure, and establish proper indemnity and expense reserves. Utilize evaluation documentation tools in accordance with department guidelines.
Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives. Recognize and implement alternate means of resolution.
Update appropriate parties as needed providing new facts as they become available, and their impact upon the liability analysis and settlement options.
Recognize cases based on severity protocols to be referred to next level claim handler or Major Case Unit and refer on a timely basis.
Fulfill specific service commitments made to certain accounts as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers.
EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline preferred.
WORK EXPERIENCE:
A minimum of one to two years of auto and homeowner (or GL) claim handling experience and one year bodily injury claim experience is preferred.
COMMMUNICATION SKILLS:
Strong written and verbal communication skills are essential.
COMPUTER SKILLS:
Strong keyboarding skills and basic PC familiarity are necessary. Also will be expected to be highly functional with laptop while in the field via wireless / Wi-Fi.
OTHER:
Ability to work independently in a virtual home office environment.
Must be flexible to meet the service needs of our customers and business partners.
Strong negotiation skills.
Ability to handle multiple tasks simultaneously in a fast-paced environment.
Independent decision making ability
Auto appraisal skills are also a plus.
This position requires either the use of a company car or 6,000+ reimbursement miles. Therefore, any offer of employment will be contingent on having a valid driver¿s license and upon receipt of an acceptable Motor Vehicle Report.
Basic working level knowledge and skill in various business line products.
|
|
|
|
|
|
|
 |
|
|
| Quick Links |
|
|
Copyright © 2001-2007 Great Insurance Jobs, Inc. All Rights Reserved.
Insure Your Future™ is a registered trademark of Great Insurance
Jobs, Inc.
|
