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Webster,
MA
(Click company name to view employer profile and all available
positions.) |
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Career Field |
Claims
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| Insurance
Discipline |
Property & Casualty
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| Relocation
Assistance |
Not Available
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| Job
Duration |
Full Time |
| Salary
Offered |
$65,000 - $100,000/ year |
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Job Summary
The work schedule is Monday through Friday 10:30 AM to 7:30 PM. This work schedule is to service the Western Business hours.
Supervise the efficient and effective operation of a Property unit. This is a multi-state position which will require developing a proficiency in interpreting, understanding and applying multiple policies and multi-jurisdictional claim handling requirements. Interpret applicable policies and endorsements, make prompt and accurate technical decisions, review and evaluate loss notices, guide and direct subordinates, review reserves, monitor work flows, administer the Human Resources policies, recommend systems and procedure changes, implement procedures, train staff, hold staff meetings, and supervise property losses assigned to staff and independent adjusters. Travel and field work may occur during both business and non-business hours, including weekdays and weekends.
Knowledge, Skills and Abilities
Education: Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent related experience preferred.
Experience: 4 - 6 years or Associates Degree equivalent plus 6 - 8 years.
Knowledge: Complete understanding and knowledge of industry, practices, standards, and concepts within field of work and broad business segment. Solid knowledge of management practices.
Decision Making: Typically makes decisions that impact short-term results. Interprets and executes policies and guidelines set by higher level management. Determines how to meet schedules, allocating resources. Typically makes operational decisions independently. Recommends modifications to operating policies. Problems are generally diverse and may impact multiple units.
Supervision Received: Assignments are received in objective-oriented terms, and combine both strategic and tactical responsibilities. Work is reviewed for unit's overall adequacy in meeting organizational objectives.
Leadership: Monitors daily operations of a unit. Accomplishes tasks primarily through supervision of non-exempt and entry-level exempt employees. Supervision involves hire, fire, pay, appraise decisions - not a Lead or Coordinator. Provides direction primarily using established procedures and policies.
Problem Solving /Operations/Direct Work Involvement: Advises work unit regarding tasks, projects, and operations. Generally becomes involved in day-to-day operations only when required to resolve complex problems or meet deadlines.
Client Contacts: Frequent contacts with internal and external parties at various management levels concerning operations or scheduling project phases. Communication typically involves persuasion, and negotiation with middle management levels. May interface with senior management.
Additional Knowledge, Skills and Abilities
A minimum of five (5) years claims adjusting experience required or Associates Degree equivalent plus 9-11 years experience.
Insurance course work strongly preferred.
Thorough understanding of ISO insurance policies relating to HO, BOP and CPP is required.
Thorough knowledge of structural damages, repair assessments and replacement costs is essential.
Demonstrated experience with claim works, lotus notes, Microsoft word, internet navigation.
Attendance at a nationally certified or company sponsored property program in personal dwelling and commercial damage estimating is preferred.
Working extended hours and weekends are required during severe storm volume situations.
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