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Tampa,
FL
(Click company name to view employer profile and all available
positions.) |
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Career Field |
Claims, Workers' Compensation
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| Insurance
Discipline |
Property & Casualty
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| Relocation
Assistance |
Not Available
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| Job
Duration |
Full Time |
| Salary
Offered |
Open |
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As a member of our TPA claims team, utilize your knowledge of Workers Compensation claims to independently investigate, evaluate and resolve assigned claims of a complex nature for self insured clients. In this position you will administer and resolve highest risk management expectations claims in a timely manner in accordance with legal statues, policy provisions, and company guidelines.
Essential Functions:
• Promptly investigate all assigned claims with minimal supervision, including those of a more complex nature • Determine coverage, compensability, potential for subrogation recovery, and second injury fund (when applicable) • Alert Supervisor and Special Investigations Unit to potentially suspect claims • Ensure timely denial or payment of benefits in accordance with jurisdictional requirements • Establish appropriate reserves with documented rationale, maintains and adjusts reserves over the life of the claim to reflect changes in exposure • Negotiate claim settlements within granted authority • Establish and implement appropriate action plans for case resolution including medical and disability management, litigation management, negotiation and disposition • Work collaboratively with PMA nurse professionals on return to work strategies • Select and manage service vendors to balance allocated expense and loss outcome • Maintain knowledge of applicable jurisdictional requirements and case law • Demonstrate technical proficiency through timely, consistent execution of best claim practices • Communicate effectively, verbally and in writing with internal/ external parties • Provide a high degree of customer service to clients, including face to face interactions during claims reviews and stewardship meetings • Authorize treatment based on the practiced protocols established by statute or the PMA Managed Care department • Assist PMA clients by suggesting panel provider information in accordance with applicable state statutes
Qualifications:
• Bachelor's degree and/or four+ years of workers compensation claims handling experience. • Associate in Claims (AIC) Designation or similar professional designation desired • Knowledge of Florida jurisdiction Workers Compensation and medical terminology • Strong organizational skills with demonstrated ability to work independently and deal effectively with multiple tasks simultaneously • Critical thinking skills that demonstrate analysis/judgment and sound decision making with focus on attention to details • Strong verbal/written communication skills and customer service skills • Computer literacy, including working knowledge of MS Office Product Suite, i.e. WORD, Excel, PowerPoint • Ability to travel for business purposes, approximately less than 10 %
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