|
Hunt Valley,
MD
(Click company name to view employer profile and all available
positions.) |
|
|
|
|
|
Career Field |
Claims
|
| Insurance
Discipline |
All
|
| Relocation
Assistance |
Not Available
|
| Job
Duration |
Full Time |
| Salary
Offered |
Open |
|
|
|
|
Travelers, a leading provider of Auto, Liability, Property and Workers Compensation Insurance seeks talented, committed, professional team players to join our exciting, fast moving and growing Maryland claim organization located in Hunt Valley.
We are looking for employees who demonstrate:
The creativity to develop new solutions to old problems.
The flexibility to adapt to our customers needs.
The mindset to think and act like an owner.
The commitment to serve our customers better and
faster than anyone in the industry.
In return we offer competitive pay, benefits and the opportunity to grow with an industry leader. Pay opportunity commensurate with experience, skills, and competencies.
Auto Liability Claim Representative
PRIMARY DUTIES:
Timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consult with Unit Manager on use of Claim Coverage Counsel.
Investigate each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Take necessary statements.
Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
Keeps effective diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability & damages exposure, and establish proper indemnity & expense reserves. Utilize evaluation documentation tools in accordance with department guidelines.
Negotiate disposition of claims with insureds and claimants or their legal representatives. Recognize and implement alternate means of resolution
May manage litigated claims. Develop litigation plan with staff or panel counsel, track and control legal expenses. Assure cost-effective resolution.
Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Recognize cases based on severity protocols to be referred to next level claim handler or Major Case Unit and refer on a timely basis.
Compliance with Claim Department's Best Practices.
Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquires from agents and brokers.
Handles minor or simple litigation
EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline preferred.
WORK EXPERIENCE:
A minimum of two years of auto and homeowner (or GL) claim handling experience and one year bodily injury claim experience. Litigation experience a plus. Prefer candidates with experience in negotiating bodily injury claim settlements with directly with claimants and attorneys.
COMMUNICATION SKILLS:
Poised, polished communication skills.
COMPUTER SKILLS:
Strong keyboarding skills and basic PC familiarity.
OTHER:
Strong negotiation skills.
Ability to handle multiple tasks simultaneously in a fast paced environment.
Independent decision making ability.
Advanced level knowledge and skill in claims and litigation.
Basic working level knowledge and skill in various business line products.
Strong negotiation and customer service skills
File management
Technical skills
Customer focus/communication
Relationship Management
Technology
If you enjoy field work and dealing with people, and are a problem solver who thrives on flexibility then submit a resume on-line at www.Travelers.com
|
|
|
|
|
|
|
 |
|
|
| Quick Links |
|
|
Copyright © 2001-2007 Great Insurance Jobs, Inc. All Rights Reserved.
Insure Your Future™ is a registered trademark of Great Insurance
Jobs, Inc.
|
